Senior Business Analyst (Payments)

We are always on the lookout for motivated individuals who share our goal of developing and providing the highest quality of services to our growing customer base. Our future colleague should show innovative and creative approach, passion for work s/he does, desire and ability to continuously learn and grow, and be committed to deliver quality and excellence.
Due to further expansion, S&T Serbia is seeking to offer to the right candidate to join our team in the role of:

Senior Business Analyst (Payments)

In this role, you will work as part of the delivery team for Fintech Software Solutions. You will be responsible for analyzing, documenting and proposing solutions for large and complex payment projects. You will be performing business level process analysis using the accepted tools and methodologies as well as preparing functional specifications. You will also work alongside the development team to provide iterative analysis of the detailed specifications and to provide a link between the business and the development team.

In this role, we expect from you to successfully:

• Lead the analysis phase of a project
• Allocate and prioritize work to ensure timelines are met
• Build and maintain effective relationships with internal and external partners
• Collect, understand and communicate the business requirements for the project, and translate them into functional specifications and detailed test analysis that can be utilized by the solution development teams
• Collaborate with technical and solution architects to define solutions
• Analyze and document business processes
• Document the results of business analysis and obtain sign-off from client on the specifications
• Design, specify and execute test scenarios and test scripts
• Analyze, prepare and manage change requests in relation to the project plans to ensure agreed deadlines are met
• Communicate with the clients domain experts and system users to identify business needs and opportunities
• Analyze and solve problems with integrated technology system software; determines and communicates need for technical analysis
• Develop and provide structured training classes for system users
• Supporting the client during post implementation period
• Build good relationships with the clients and ensure client’s satisfaction


• Bachelor's degree in Business, Finance, Information Technology, Computer Science or similar discipline preferred
• Minimum of 5 years of experience in payments either working at a Bank or software vendor providing payments services to banks
• Working knowledge of payment systems - foreign and domestic
• Previous experience interacting directly with end users and clients
• Demonstrated evidence of analyzing and documenting complex business processes and system flows
• Excellent presentation, interpersonal and communication skills, oral and written, with the ability to tailor messages to a diverse audience
• Fluency in English language (spoken and written)
• Demonstrable experience in IT would be a considered a plus

We offer:

• Working on challenging and complex projects
• Strong opportunities for professional growth, by enhancing skills through extensive training, participation in huge innovative projects and generally by taking on new tasks in order to develop the employees
• Financial stability, continuous growth and business success
• Attractive compensation packages with varied ways of rewarding success and benefits tailored to our local markets

If you consider yourself to be one of the best, contact us and let’s talk.

S&T Serbia, part of Austrian based international corporation S&T AG, is one of the leading companies in IT services in Europe. S&T Serbia combines world class technology with regional expertise and strong local understanding of customers’ needs and expectations. It has been present on Serbian market for more than 20 years. Additional information can be found at and .